Protelligent talks about making available “Enterprise grade” IT support to the SMB space as if it’s some big deal…what is Enterprise grade?
An enterprise is a very large business…think Fortune 500, an organization which often has tens of thousands of employees. At this scale, the firm can justify the cost of a robust IT team, staffed with technical experts on a range of topics. This means the employees usually get top notch support. The productivity of an employee in this environment has a distinct advantage. The leadership gets top notch advice. The company often has a lower cost of doing business due their scale, leading edge positions on technology and employee productivity.