Protelligent talks about “Enterprise Grade” IT support

Protelligent talks about making available “Enterprise grade” IT support to the SMB space as if it’s some big deal…what is Enterprise grade?
An enterprise is a very large business…think Fortune 500, an organization which often has tens of thousands of employees.  At this scale, the firm can justify the cost of a robust IT team, staffed with technical experts on a range of topics.  This means the employees usually get top notch support.  The productivity of an employee in this environment has a distinct advantage.  The leadership gets top notch advice.  The company often has a lower cost of doing business due their scale, leading edge positions on technology and employee productivity.

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