ManagedIT Complete™
Enterprise-class “All-In” IT support.
Monitoring
24x7x365 real-time monitoring, alerting, and reporting
Support
Uninterrupted, seamless remote and onsite support
Proactive
Monitoring and alerting of security threats with proactive security management and risk mitigation
Management
Ongoing technology life-cycle management and administration
ManagedIT Complete™ delivers an effective, efficient and dependable IT environment for your business.
Unlike most Managed Service Providers, Protelligent® guarantees the complete user experience. Your staff’s computing experience is our responsibility.
We support all of your applications and business services, ensuring that your employees have access to the tools to get their job done efficiently, effectively, and every day.
Your goal is to have your IT systems run well at all times for the lowest possible cost. Our goal is to provide you a complete support package for a remarkably low price by bundling network monitoring and management with unlimited user support and issue remediation.
Is ManagedIT Right For You?
Protelligent’s approach is all about enterprise support. Your business has complete access to the subject-matter experts appropriate for your environment.
No longer rely upon one person’s skill set, Protelligent provides the expert you need for the issue you are facing. We combine leading-edge technologies, depth of experience, as well as best of breed policies and procedures to deliver the ideal user experience for your work force.
Gain access to a large organization IT team for less than the cost of a single desktop support technician.
Monitoring
- 24x7x365 real-time monitoring and reporting for every server, workstation, and key networking element in your environment
- Automatic alerts to Protelligent’s staff of engineers
- Usage statistics to help you manage and plan for growth
Support
- Uninterrupted, seamless support to virtually any location
- Unlimited proactive issue remediation triggered by automatic alerts or by your workforce
- Unlimited user support for issue remediation
- Same call resolution for the majority of your support calls
- Fast onsite support as needed
- Online ticketing system, bringing accountability to all user interactions
- Support of all the applications your staff uses, not just business standards
Proactive
- Monitoring and alerting of events that threaten security
- Patch management that ensures your systems are updated and limits exposure to vulnerabilities
- Ongoing network security management and risk management
- Anti-X service support
Management
- User account management
- Messaging and database administration
- Mobile device management
- Virus definition and prevention
- Backup monitoring & administration
- Network (wired/wireless) and systems device management
- Ongoing technology life-cycle management
- Strategic technology consulting
What Protelligent's Customers Are Saying.
Protelligent Customers
Business owners and managers should feel confident that their computer networks are operating at their best and seamlessly generating ideal user experiences for all employees.