Engineer a Better IT Experience
ManagedIT Complete™ is different by design, augmenting your team with the talent, tools, technology your business needs to achieve any outcome—no matter your size. Because innovation should always be in reach.
PRECISION & PURPOSE
Effective and Efficient IT Your Business can Rely on
Your business’s technology should make work easier, not harder. Which means you need your IT systems to run smoothly, always, for the lowest possible cost. And your teams need technology they can trust to empower them to do more.
You can be sure that anything we recommend, architect, and deploy has been carefully tested, vetted, and validated over time. We take responsibility for your users’ experience, ensuring that your employees have dependable access to the tools to get their job done efficiently, effectively, every day—with quick, easy access to support for fast issue resolution.
BUILD THE INFRASTRUCTURE YOU NEED TO COMPETE
Holistic IT Management, from Strategy to Execution & Support
24/7/365 Network Monitoring
Downtime can cripple any business’s operations, leading to inefficiencies, frustrated employees, and even customer and opportunity loss.
Protelligent’s 24/7/365 monitoring alerts for potential service outages allow our engineers to resolve the issue and avoid downtime. Your users never miss a beat.
Seamless Support
For a flat monthly rate, Protelligent’s team integrates with yours to deliver seamless support to virtually any location. With unlimited proactive issue remediation and fast, effective user support, we’ll keep your business running and employees satisfied—with no shocking invoice surprises.
Network Systems & Cloud Management
Protelligent leverages best-in-class platforms with deep expertise to assess your systems and cloud environment, then optimize, secure, and future-proof your business—while minimizing costs and risk. So they fuel your growth, not hinder it.
Strategic IT Budget Management
No matter where you are in your digital transformation, access our expertise and experience to make the strategic budget choices for the most impact. Protelligent helps you identify where to invest, where to find savings, and how to implement tools to carve out efficiency.
Ongoing Lifecycle Management
As IT infrastructure grows, it also gets more complex—and difficult to manage. Protelligent provides strategic technology consulting and ongoing lifecycle management to untangle the web of your tech lifecycles, prevent surprise charges, and keep you on top of it all.
Managed Security Services
As a MSSP, Protelligent goes beyond simply applying software to your infrastructure. We’ll augment your team and act as the security experts, so your business stays protected and resilient. This also complements our Premonition Security & Compliance services, to give your business the most robust defenses.
ManagedIT Complete™
Gain the entire IT ecosystem. Protelligent provides every IT service you’d potentially need, partnering with you to develop and execute IT strategies that align with your unique business goals.
Support Your Existing Team
Free up your internal resources to focus on innovation and growth, while elevating the team by adding pinpoint skills, experience, and expertise for a low monthly cost.
Custom-Tailored Support
The ManagedIT Complete™ services you need are the ones that are right for your business. Whatever the scale of those needs, experience the full weight of our capabilities, whether you want to transform and scale your infrastructure or simply execute.
PROACTIVE & INTELLIGENT
Augment Your Team, Elevate Your Experience
Coupling strategic vision with personal guidance, Protelligent becomes more than an extension of your team—we become part of it. Our service combines leading-edge technologies, depth of experience, and best of breed policies and procedures to give you the insight, resources, and confidence required to outperform, innovate, and scale.
Expertise and experience leveraged for all our clients.
From highly-skilled and experienced engineers to CIO credentialed team members, we’re equipped to consult and execute at all levels of your organization.
Personalized user experiences.
We learned early on that if you listen to your end-users, they will tell you exactly how you need to design your IT environment—for more productive, motivated employees, and happier customers.
Leading-edge technology.
We give you access to enterprise-grade tools at small and mid-sized organization-friendly prices to maintain, enhance, and scale your infrastructure.
Budget predictability and improved cash flow.
Co-design a flexible services agreement that meets your needs. Gain access to an enterprise IT team for less than the cost of a single desktop support technician.
Customer Stories.
Frequently Asked Questions
For many businesses, when you partner with us, your internal IT team becomes freed up to work on strategic work that creates innovation or otherwise moves the business forward.
We help break them out of fire-fighting mode, and take all the tedious, repetitive work off their plate—either ourselves or through helping implement tools and automations—then set in motion proactive processes to keep IT running smoothly.
Your IT infrastructure is the foundation of your business. How well it works for you can be the difference between your business thriving and struggling. We believe businesses of any size deserve access to enterprise tools, always-on services, business insights, and reliable support because innovation should always be within reach.
That means that whether you’re a small business, with no internal IT team, or a larger organization seeking specialized support, we can help you. Our Managed Services are a great fit for small and mid-sized businesses who have a need to evolve and scale technology in their business but are typically working with smaller in-house IT teams or budgets. Yet they're also a great fit for larger organizations who have a need to augment their team’s talents and skillsets and appreciate the same flexibility of services.
While technology’s goal is often to simplify, streamline, automate, or otherwise make running your business easier, the flipside is that the more infrastructure you have, the more complex it is to execute and manage—not to mention, scale, secure, and respond to and repair issues as they arise.
Some of the key benefits our services provide include improving the user experience, for employees and customers alike, to decrease frustration, and increase productivity and profitability. While recruiting and hiring internal IT teams can be difficult and costly, when you partner with us, you gain access to our depth of experience, expertise, and the technology and tools we can provide, for a far lower, and more predictable cost. This in turn helps free up your internal IT team and reduce their strain. We also help the businesses we work with decrease their risk, from cybersecurity to compliance risk.
Scale Your Business, without Exponential Costs or Resources
If your IT infrastructure is getting more expensive and more difficult to manage than you’d like, it’s time to work with a best-in-class MSP. Protelligent can consult and execute at the highest levels, helping businesses reap the benefits of an enterprise IT team without the hurdles of hiring a full-time employee.
Let’s start a conversation about how we can best give you access to our expertise and technology, and grow your business, at a price you can afford.