The Answer to Our Most Critical Question
April 19, 2017 By Christopher George client satisfaction, customer testimonial
For DevicePharm™, the most important question that relates to their IT solution is, “will it work?” Protelligent’s ManagedIT Complete™ and Cloud Backup | CloudDR™ services and expertise were the ultimate answer. DevicePharm™ CEO, Clay Wilemon, talks about how Protelligent takes care of their IT management needs with 24/7/365 monitoring and seamless user support.
When it comes to your IT solution, the one big question as a business owner that you always have is, “is it going to work?” Is it going to work day-to-day, and is it going to work in the event of a crisis of some sort?
Our previous challenges with IT vendors really had been that some of the solutions that were proposed didn’t work. Ultimately, there was a competency or an expertise issue there.
Protelligent made it clear from the beginning that they had the competency, they had the expertise, they had the knowledge and experience to design solutions that were actually going to work, and that has been a great asset, and frankly provided great confidence and peace of mind.
From a customer service perspective, Protelligent really has been a breath of fresh air. They know what they are doing. The solutions that are proposed actually get executed and work, and the team that interacts with our team on a day-to-day basis is both competent and most importantly, have a great attitude and are concerned for the success of our business.
Protelligent has been a valued partner in coming in and defining solutions for us to our IT infrastructure that have actually worked. They’ve been scalable, they’ve been cost effective, and we’ve gotten them done when we say we would get them done.
Frankly, with Protelligent on as a partner now for almost two years, I look at the amount of time that I spent on IT issues, it’s considerably declined, and frankly I know that we have a partner that is working 24/7 looking at our IT needs and I don’t have to.
We are very confident in Protelligent, it’s the best IT relationship that we have ever had at DevicePharm™.
Recent Posts
Archives
- August 2020 (1)
- July 2020 (1)
- June 2020 (1)
- May 2020 (1)
- April 2020 (1)
- March 2020 (1)
- February 2020 (1)
- January 2020 (1)
- December 2019 (1)
- November 2019 (1)
- October 2019 (1)
- September 2019 (2)
- July 2019 (1)
- June 2019 (3)
- April 2019 (1)
- March 2019 (1)
- February 2019 (1)
- January 2019 (1)
- December 2018 (1)
- November 2018 (1)
- October 2018 (1)
- September 2018 (1)
- August 2018 (1)
- May 2018 (1)
- March 2018 (1)
- February 2018 (1)
- January 2018 (2)
- December 2017 (2)
- November 2017 (3)
- October 2017 (3)
- September 2017 (2)
- August 2017 (3)
- July 2017 (2)
- June 2017 (5)
- May 2017 (7)
- April 2017 (5)
- March 2017 (5)
- February 2017 (1)
- January 2017 (5)
- December 2016 (1)
- October 2016 (4)
- September 2016 (1)
- August 2016 (3)
- July 2016 (1)
- June 2016 (1)
- May 2016 (1)
- April 2016 (1)
- November 2014 (1)
- July 2014 (2)
- June 2014 (1)
- May 2014 (3)
- April 2014 (3)
- March 2014 (1)
- February 2014 (2)
- January 2014 (3)
- December 2013 (1)
- November 2013 (4)
Categories
- Community (19)
- Cloud (18)
- IT (16)
- cloud backup (16)
- cybersecurity (15)
- cloud backup data recovery (9)
- cloud computing (8)
- clouddr (8)
- it security (8)
- cloud storage (7)
- data security (7)
- AWS (6)
- Education (6)
- cloud services (6)
- Giving Back (3)
- cloud restoration (3)
- compliance (3)
- data (3)
- assessment (2)
- business (2)
- chief information officer (2)
- client satisfaction (2)
- cloud data recover (2)
- cloud dr (2)
- critical power exchange (2)
- cyber (2)
- cyber responsibility (2)
- data recover (2)
- datacenter (2)
- duo security (2)
- end-to-end encryption (2)
- hackers (2)
- holiday season (2)
- internet (2)
- storage (2)
- 2019 goals (1)
- Android (1)
- Arts (1)
- Business Continuity (1)
- CASBO (1)
- Cisco Cloud Web Security (1)
- Cisco Security Intelligence Operations (1)
- Custom Design (1)
- Graphics (1)
- Protelligent (1)
- Virus (1)
- account protection (1)
- advanced persistent threats (1)
- alien vault technology (1)
- alienvault technology (1)
- antivirus program (1)
- antivirus software (1)
- apis (1)
- apt (1)
- attachment (1)
- attack (1)
- automatic updates (1)
- awareness (1)
- backup (1)
- benefits (1)
- best practices (1)
- bot-driven attacks (1)
- bring your own device (1)
- bug (1)
- business growth (1)
- byod (1)
- california joint powers insurance authority (1)
- california jpia (1)
- check cashing (1)
- cisco (1)
- cjpia (1)
- client testimonial (1)
- cloud backup vs cloud storage (1)
- cloud computing services (1)
- cloud conversion (1)
- cloud migration (1)
- cloud recovery (1)
- community link consulting (1)
- compliance program (1)
- compliance regulations (1)
- computer science (1)
- computer security (1)
- computers (1)
- contain attacks (1)
- cost of cybercrime (1)
- cost of data breach study (1)
- critical power (1)
- critical power products & services (1)
- customer testimonial (1)
- customer testimonial video (1)
- cyber liability (1)
- cyber-threat (1)
- cybercrimes (1)
- cybercriminals (1)
- cybersecurity program (1)
- data access (1)
- data breach (1)
- data breach protection (1)
- data center (1)
- data encryption (1)