ManagedIT Complete™
Enterprise-class “All-in” IT Support
MONITORING
24x7x365 real-time monitoring, alerting, and reporting
SUPPORT
Uninterrupted, seamless remote and onsite support
PROACTIVE
Monitoring and alerting of security threats with proactive security management and risk mitigation
MANAGEMENT
Ongoing technology life-cycle management and administration
ManagedIT Complete™ delivers an effective, efficient and dependable IT environment for your business.
Unlike most Managed Service Providers, Protelligent® guarantees the complete user experience. Your staff’s computing experience is our responsibility.
We support all of your applications and business services, ensuring that your employees have access to the tools to get their job done efficiently, effectively, and every day.
Your goal is to have your IT systems run well at all times for the lowest possible cost. Our goal is to provide you a complete support package for a remarkably low price by bundling network monitoring and management with unlimited user support and issue remediation.
Is ManagedIT Right for You?
Protelligent’s approach is all about enterprise support. Your business has complete access to the subject-matter experts appropriate for your environment.
No longer rely upon one person’s skill set, Protelligent provides the expert you need for the issue you are facing. We combine leading-edge technologies, depth of experience, as well as best of breed policies and procedures to deliver the ideal user experience for your work force.
Gain access to a large organization IT team for less than the cost of a single desktop support technician.
95% of all service outages can be prevented with monitoring and proactive issue resolution.
Protelligent’s monitoring alerts for potential service outages allow our engineers to resolve the issue and avert downtime. Your users never miss a beat.
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- 24x7x365 real-time monitoring and reporting for every server, workstation, and key networking element in your environment
- Automatic alerts to Protelligent’s staff of engineers
- Usage statistics to help you manage and plan for growth
Protelligent integrates with existing IT staff and will help build the right IT infrastructure for your business.
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- Uninterrupted, seamless support to virtually any location
- Unlimited proactive issue remediation triggered by automatic alerts or by your workforce
- Unlimited user support for issue remediation
- Same call resolution for the majority of your support calls
- Fast onsite support as needed
- Online ticketing system, bringing accountability to all user interactions
- Support of all the applications your staff uses, not just business standards
All the support you need with no shocking invoice at the end of the month.
What Protelligent’s Customers Are Saying
“I’ve been through a handful of systems conversions in the past. Usually, they are not a pleasant experience. I’ve never seen one go as smoothly as this one. Protelligent’s team of engineers is incredible.”
“International E-Z UP is first in innovation, quality, and customer satisfaction in over 50 countries. We needed an IT solution provider that could help us maintain and develop that reputation, we found that in Protelligent.”
Protelligent Customers
Business owners and managers should feel confident that their IT systems are operating at their best and seamlessly generating ideal user experiences.
